Shipping Policy

Welcome to Touchpoint Golf Carts! We’re thrilled to have you with us and truly appreciate your trust. Our aim is to provide a smooth and reliable shopping experience, and to make that happen, we’ve put together this shipping policy for your peace of mind.

Order Processing & Delivery Information

Once you place an order on our website, we’ll start processing it right away. Here’s a quick rundown of what to expect:

Order Cutoff Time: 6:00 PM (Mountain Standard Time)

Order Processing Time: 0-1 business day (Monday through Friday)

Transit Time: 2-4 business days (Monday through Friday)

Total Estimated Delivery Time: 2-5 business days

Order Confirmation

After completing your order, you’ll receive a confirmation email with your order number and details. Once your order ships, you’ll get another email with tracking information, including a tracking number and link. We’ll also notify you when your order is delivered.

Shipping Carrier

We use FedEx for all deliveries, ensuring your order arrives safely and on time. All orders placed with Touchpointgolfcart include free shipping.

Shipping Cost

We offer Free shipping on all orders within the continental U.S. via FedEx, so there are no extra costs for delivery.

Shipping Locations

We currently ship within the United States. 

Lost Packages

If your package is marked as delivered but you haven’t received it, here’s what you should do:

  1. Double-check the shipping address you provided.
  2. Look around your property for other possible delivery spots.
  3. Ask neighbors or family members if they received the package on your behalf.
  4. Contact the shipping carrier with your tracking number to start a claim.

If your package is confirmed lost, please reach out to us with your order number. We’ll either send a replacement or issue a refund—whichever you prefer.

For More Information: