Refund Policy

At Touchpoint Golfcarts, your satisfaction is our top priority. We know that sometimes things don’t go as expected, and we want you to feel confident and secure when shopping with us. That’s why we’ve created a straightforward Return and Refund Policy to ensure your peace of mind.

Easy Returns Within 30 Days

If you’re not fully satisfied with your purchase, you can return the product within 30 days of delivery for a full refund—no questions, no hassle. Your satisfaction is our goal.

Simple Return Process

Returning a product is easy. Just contact our Customer Support Team at support@touchpointgolfcarts.com, and we’ll guide you through the process.

We’ll send you a return authorization number and a prepaid FedEx return label, making it convenient to send the item back to us.

Quality Assurance

We take pride in the quality of our products, but if you receive an item that is damaged or defective, please contact us within 24 to 48 hours of receiving your order. Our team will work quickly to address the issue and find the best solution.

Fast Refund Processing

Once we receive and verify your return, we’ll process your refund within 10 business days. We understand your time is valuable, and we aim to make this process as quick and smooth as possible.

No Restocking Fees

We believe in making returns easy and hassle-free, which is why we don’t charge restocking fees. Your satisfaction is what matters most to us.

Order Modifications and Cancellations

If you need to change or cancel your order, just let us know within 24 hours of placing it. If your order hasn’t yet entered the fulfillment process, we’ll take care of it without any trouble.

At Touchpoint Golfcarts, we’re committed to providing you with a seamless shopping experience from start to finish.

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