Payment Policy

At Touchpoint Golf Carts, we’re committed to providing you with a seamless and secure shopping experience. Below, we’ve outlined our payment policy, including the payment methods we accept, security measures we use, and other important details to ensure a smooth transaction.

1. Accepted Payment Methods

We offer a variety of convenient payment options to suit your preferences:

  • Direct Bank Transfer
  • Apple Pay 
  • We now accept crypto currencies; USDT, BITCOIN and ETHEREUM

2. Currency

All prices on our website are listed in US Dollars (USD).

3. Payment Security

Your security is our top priority. To ensure your personal and payment information is protected, we use industry-standard security measures:

  • SSL Encryption: Our website is secured with SSL (Secure Socket Layer) encryption, meaning all your personal and payment details are transmitted over a secure connection.
  • PCI Compliance: We comply with Payment Card Industry (PCI) standards, which are designed to keep your credit card transactions safe and secure.

4. Payment Authorization

When you place an order, you authorize us to charge the payment method you’ve selected for the full order amount. If we are unable to process your payment, your order may be delayed or canceled.

5. Payment Confirmation

Once your payment is successfully processed, we’ll send you an email confirmation with your order details and payment status. If you don’t see the email, please check your spam or junk folder. If it’s not there, feel free to reach out to us at support@touchpointgolfcarts.com.

6. Payment Issues

If you encounter any issues with your payment, here’s what you can do:

  • Check your payment information: Double-check that all the details are correct.
  • Contact your bank or payment provider: Sometimes there can be issues with your account or payment method.
    • If your transaction fails, you’ll receive an immediate notification. Common issues include insufficient funds, incorrect payment details, or restrictions from your bank. If this happens, please contact your bank or payment provider directly.

If the issue continues, don’t hesitate to contact our support team at support@touchpointgolfcarts.com, and we’ll be happy to help.

7. Taxes and Duties

  • Domestic orders: We do not charge any taxes for orders within the United States.

8. Refunds

Refunds will be issued to the original payment method used for your purchase within 10 business days after we receive your returned item. For full details on how we process refunds, please see our Refund Policy.

9. Fraud Prevention

To protect both you and us, we may cancel any order we suspect to be fraudulent or containing incorrect information. In these cases, we may reach out to verify your identity before proceeding with the order.

For More Information: